Last updated: 20/08/2026
1. Service Bookings (Installation, Repair, AMC)
- Cancellations made at least 4 hours before the scheduled visit are fully refundable.
- No-shows or cancellations after the technician has been dispatched may incur a visit charge.
- If a service cannot be completed due to a fault on our end, a full refund or free re-visit will be arranged.
2. AC Sales (New Units)
- Cancellations before dispatch: full refund.
- Once installed, units are non-returnable unless defective (subject to manufacturer's warranty terms).
- Defective units reported within 48 hours of delivery are eligible for replacement or refund as per brand policy.
3. Spare Parts
- Unused, unopened parts can be returned within 7 days of delivery.
- Refunds are processed within 5–7 business days to the original payment method after the returned item is inspected.
4. How to Request a Refund/Cancellation Contact us at hvac411048@gmail.com or +91 96378 04819 with your order/booking reference number.